If you believe a part or piece of equipment you purchased from Green Spring Tractor is defective or failed under normal use, you may be eligible for a warranty claim. Follow the steps below to get started.
📩 Step-by-Step: Submitting a Warranty Claim
1. Go to the Support Page
Visit:
2. Submit a Ticket with the Following Details:
Order Number
Part or Equipment Number
Description of the issue
Photos or video clearly showing the problem
Date of installation and when the issue occurred
3. Wait for Review
Our team will review your claim within 1–2 business days. If approved, we will provide:
Warranty resolution details
Instructions for returning the item (if required)
Any applicable replacement or refund options
❗ Please Do Not:
Dispose of the item before your claim is reviewed
Return items without receiving instructions from our team
Submit a claim for items outside the eligible warranty period
📃 Need the Warranty Policy?
View the full warranty coverage details here:
Questions?
Contact us at: